Terms and Conditions

Welcome to AromaLux! These terms and conditions outline the rules and regulations for the use of AromaLux’s website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use AromaLux’s website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

In these terms and conditions:

  • “Website” refers to AromaLux’s online platform.
  • “User, ” “you, ” and “your” refer to you, the person accessing this website and compliant to the Company’s terms and conditions.
  • “Company, ” “we, ” “our, ” and “us” refer to AromaLux.
  • “Products” refers to the luxury fragrances offered for sale on our website.

2. Use of the Website

You must be at least 18 years of age to use our website or have the consent of a parent or guardian. By using this website and agreeing to these terms and conditions, you warrant and represent that you are at least 18 years old or have the necessary consent.

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Account Registration

To access certain features of the website, you may be required to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form and to maintain and promptly update the registration data to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your account.

4. Product Information and Pricing

We strive to ensure that all product descriptions, images, and pricing information on our website are accurate. However, errors may occur. We do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the product (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the product.

5. Ordering and Payment

By placing an order through our website, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the goods. We reserve the right to obtain validation of your credit or debit card details before providing you with the product.

6. Shipping and Delivery

We aim to dispatch your order within the timeframe specified on our website. However, delivery times are estimates and are not guaranteed. We are not responsible for any delays caused by the shipping carrier.

Risk of loss and title for products purchased from AromaLux pass to you upon our delivery to the carrier. You are responsible for filing any claims with the carrier for damaged or lost shipments.

7. Returns and Refunds

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

8. Intellectual Property

All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of AromaLux or its content suppliers and protected by copyright laws. You may not use, reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from us.

9. Limitation of Liability

To the fullest extent permitted by applicable law, AromaLux shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which AromaLux is based, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in that jurisdiction to resolve any dispute arising out of or relating to these terms and conditions or your use of the website.

11. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these terms and conditions at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the website.

12. Contact Information

If you have any questions about these terms and conditions, please contact us at support@aromalux.com.