Privacy Policy

Your privacy is important to AromaLux. This privacy policy explains how we collect, use, and protect your personal information when you use our website. By using our website, you consent to the terms of this privacy policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you register for an account, place an order, subscribe to our newsletter, or contact us directly.
  • Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior. We collect this information automatically through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your orders, products, services, and promotions.
  • To personalize your experience on our website.
  • To improve our website and services.
  • To prevent fraud and protect the security of our website.
  • To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that enable us to recognize your browser and remember certain information about you. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period of time).

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. Third-Party Services

We may use third-party services to help us operate our website, process payments, and deliver marketing communications. These third-party services may collect and use your information in accordance with their own privacy policies. We are not responsible for the privacy practices of these third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Storing your personal information on secure servers.
  • Limiting access to your personal information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access your personal information.
  • Correct inaccuracies in your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent to the processing of your personal information.

To exercise these rights, please contact us at support@aromalux.com. We may require you to verify your identity before processing your request.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@aromalux.com.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the effective date constitutes your acceptance of the revised privacy policy.

10. Contact Information

If you have any questions about this privacy policy, please contact us at support@aromalux.com.